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About Inclusive Luxury Hotels

Heritage

A proud member of the Inclu Group of companies, Inclusive Luxury Hotels may be a new name, but it is built on a peerless heritage of experience at the forefront of accessible and inclusive hospitality and travel.

Our unique positioning within this arena has been crafted and driven by a lead team who, collectively, possess more than six decades of first-hand experience, knowledge and understanding in the art of turning travel dreams into reality.

Whatever a valued client’s physical, sensory or neuro-divergent exceptionality.

Loungers beside a hotel pool

Pioneers of Inclusion

Pioneers of inclusion in luxury hospitality and travel, our philosophy is enshrined in what we have defined as ‘Conscious Guest Inclusivity’.

A paradigm shift of thinking and actions that goes well beyond the narrow focus on built-environment accessibility – the ‘accessible room’, which too often, is seen as the only measure of a hotels capacity to accommodate guests with disabilities.

In contrast Conscious Guest Inclusivity identifies ‘facility’ – the built and physical environment, as only one facet of genuinely inclusive provision. The major influence on the guest experience being awareness, sensitivity, service and personalisation from those that serve you during your stay – every member of a hotels committed and inclusivity-confident workforce.

IncluCare

We Curate Inclusivity. We Verify Inclusivity

Designed to educate, empower and support luxury hospitality leadership and their service-dedicated staff, IncluCare is the world’s only award-winning strategic pathway and measure of Conscious Guest Inclusivity excellence, in luxury hospitality, travel and lifestyle.

This means that every hotel and lodging showcased on Inclusive Luxury Hotels has taken verifiable actions that manifest a commitment to facilitate equitable experiences to wow and delight every guest who comes to stay, whatever their physical, sensory or neurodivergent requirement.

It also means that as recipients of our Star Rating Award and Endorsed by Inclu badge of achievement, an Inclusive Luxury Hotel will offer a genuinely enlightened, personal, inclusive, welcoming, sensitive and considerate service and stay.

So, if this sounds like the perfect reason to leave home and go discover the world…

Loungers beside a pool overlooking the sea

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